Automation and systematization of processes in the management of units in the field

Otis is a leader in the manufacture, installation and service of elevators and escalators. The brand was founded in 1853 by Elisha Otis after he invented the elevator safety brake, laying the foundation for modern cities, changing the way we live and work and revolutionizing architecture. They have a portfolio of more than 20,000 units under management in the country.

Challenge.

Creation of a data collection system for servicing units in elevator shafts and their further use in detecting potential problems.

The solution.

We have created a mobile web application (PWA) for collecting and managing technical data on units (lifts). In addition to standard access, the application supports offline operation. This functionality was crucial as the technicians enter the shaft to check the elevator where there is no GSM signal. The application works in such a way that when the internet connection is restored, the data collected offline is automatically synchronized. We have added the ability for tool administrators to dynamically build reports and view the recorded data.